Mamaleh jewelry is meant to be worn and enjoyed. That said, to keep your baubles shiny and fresh, we recommend avoiding the following while wearing our jewelry: showering, swimming, exercising, spraying perfumes or rubbing lotion directly on the jewelry. Store carefully to keep jewelry clean and protected.
Lost or Stolen Packages
Can I return my purchase or gift?
Eligible purchases can be returned for store credit or exchanged for another item within 30 days after receiving your item.
Custom and/or made-to-order jewelry, and items purchased at a discounted price are considered final sale and ineligible for exchange or return.
Merchandise that has been altered and/or used/worn cannot be exchanged or returned.
How do I start a return/exchange?
To start a return, you can contact us at email@example.com.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted, we’ll email you a return shipping label, as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.